Privacy Policy

This Privacy Policy is designed to provide data subjects (individuals) with information on the processing of their data (any information relating to them) with the use of the website glintsoftware.com, mobile applications, and other services of Glint Software Sdn. Bhd. (collectively “Services”).

For further information about the Privacy Policy or processing of data about you, please contact us by either of the following methods:

Contact Form: https://glintsoftware.com/contactus.html

Postal address: Glint Software Sdn. Bhd. company address

1. Purposes and legal basis for the processing

We use the information we collect from and about you within Glint Software Sdn. Bhd. for a variety of business purposes including licensing different software; improving the design and functions of the website and our business; sending you conventional direct marketing to fulfill orders and other requests, respond to your questions and communicate with you; respond to questions or technical problems; provide support and security for Glint Software Sdn. Bhd. Services; and as more fully described in this Privacy Policy.

We also may use your information within Glint Software Sdn. Bhd. for commercial purposes, including sending you and similar consumers direct marketing; we also may send you an advertisement from Glint Software Sdn. Bhd. about our business partners, if we have your consent to receive such information; or otherwise with your permission. We may further use your information as permitted by law.

2. Rights of the data subject

Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request the deletion of your personal information. To exercise any of the rights the data subject shall contact Glint Software Sdn. Bhd. via the contact form.

3. The most important aspects of the data processing

Data subjects shall pay special attention to the following information on the processing of their data which has the most impact on them and processing which could surprise them:

 

4. Categories of personal data concerned from third-party sources

Glint Software Sdn. Bhd. can receive personal data both directly from the users and indirectly from third parties such as developers and publishers of the software, payment processors, and third-party services that support Glint Software Sdn. Bhd.

We collect the information you provide to us when you access, use, request or purchase the software or physical goods, request information from us, register with us, or otherwise interact with Glint Software Sdn. Bhd. We may use online tracking, such as cookies and similar technology, to collect information, when you walk through the Services, and we also may collect information from third parties (such as external business partners).

The types of information that we collect depend on how you use the Services and interact with us. You can control the personal information we collect from you unless we need it for the requested activity by contacting us.

5. Recipients of the personal data

We may share information about you with game developers, contractors whom we engage to provide services to us, such as processing payments; providing customer service through chat features; monitoring activity on our website; administering, sending, and monitoring emails and text messages, government authorities and certain third parties, as described below, and as otherwise described in this Privacy Policy. We do not sell or otherwise share personal information about you, except as described in this Privacy Policy.

All parties that may have access to personal data under a certain legal basis will provide the same or equal protection of your data as stated in this Privacy Policy.

6. Transfers to third countries

Information processed by Glint Software Sdn. Bhd. may be transferred across borders, and from your country or jurisdiction to other countries or jurisdictions around the world, including the U.S. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. By purchasing the software and (or) physical goods or otherwise using the Services, you are expressly consenting to the transfer to and from, processing, usage, sharing, and storage of your information, including personal data, in the U.S. as well as other jurisdictions where Glint Software Sdn. Bhd. conducts business or provides services. If your data is collected in the United Kingdom, the European Union, or Switzerland, we will transfer your data subject to appropriate safeguards, such as Standard Contractual Clauses.

7. Storage period

Glint Software Sdn. Bhd. stores personal data for as long as required to achieve the purposes of their processing, but anyway no more than five years after that in anonymous form to combat fraud and for reporting purposes. For example, if you create a Pro Account or Partner Account we will store the personal information associated with your account for as long as needed to maintain your account, provide the Services you requested, enforce any applicable terms that govern your use of the Services, and maintain appropriate records to reflect our delivery of the Services to you. We periodically review the personal information we retain to determine whether continued storage is proper. We may still retain some of your personal information in our files for a reasonable period to resolve disputes, enforce our EULA, General Terms or Terms of Use, administer our services, comply with technical and legal requirements, and/or other constraints related to the security, integrity, and operation of our Services, after which we will take steps to delete your personal information.

To provide fair processing of personal data, Glint Software Sdn. Bhd. regularly reminds data subjects that Glint Software Sdn. Bhd. processes their data and that they have legal remedies to stop this processing.

8. Security

We maintain administrative, technical, and physical safeguards designed to protect the personal information we collect through the Services against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Glint Software Sdn. Bhd. regularly monitors compliance with these measures.

Our administrative safeguards include implementing, maintaining, and training employees on company privacy and information security policies and procedures. Our physical and technical safeguards include maintaining physical security policies and standards to protect company systems and data, and a cybersecurity program overseen by our executive leadership team.

9. Source of personal data

9.1 Glint Software Sdn. Bhd. receives personal data not only from data subjects themselves, but also from payment systems, games developers, social networks, Google Analytics (web analytics service offered by Google), and other privately held sources in the field of internet services.

9.2 Social Media. If you choose to link a third-party account, such as a social media account, to your Pro Account, the third party will provide Glint Software Sdn. Bhd. with information about that social media account. Because those organizations determine what information they will collect from you, it may vary according to their services, but is likely to include details such as your name, email address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make. If you have linked your Pro Account with a certain social network or gaming platform, such as Facebook or Steam, you may unlink your accounts at any time by visiting your Pro Account settings. Please note that unlinking your accounts will not affect any information previously shared through the linking. Glint Software Sdn. Bhd. is not responsible for any platform practices, and we recommend that you carefully review its online policies.

10. Automated decision-making including profiling

Glint Software Sdn. Bhd. may use automated decision-making as a part of the functionality of the Publisher Account (https://publisher.glintsoftware.com) for providing you with supporting emails aimed to assist you in project management or to carry out anti-fraud checks on the transactions you perform. For example, we automatically match the information you provide with our databases and use a probability approach to detect fraud. However, if you are in the European Union, you have the right to object to the automated decision and have it manually reviewed based also on information that you can provide.

You can contact us to exercise your right.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making unless we have a lawful basis for doing so and we have notified you.

In any case, you will be notified of this before the start of the processing of your data for these purposes by receiving a request from Glint Software Sdn. Bhd. to give appropriate consent.

11. Children’s Privacy

Glint Software Sdn. Bhd.'s Services are designed for a general audience and are not directed at children. We do not knowingly collect or solicit personal information from children under the age of thirteen (13) (or other relevant ages, which may apply under applicable law) through our Services. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you find out that a child under age has provided Glint Software Sdn. Bhd. with their data, please contact Glint Software Sdn. Bhd. via the contact form.

In general, children may access the Service only if Glint Software Sdn. Bhd. has obtained prior verifiable parental consent from their parent or guardian in compliance with the U.S. Children's Online Privacy Protection Rule and other applicable data protection and security laws. If you are a parent or guardian, please discuss this Privacy Policy, EULA, and General Terms with your children so that they will better understand how to deal with Glint Software Sdn. Bhd., the information they may be asked to provide when purchasing the software, physical goods and when they otherwise use the Service. If you have any questions or comments about how we treat children's information, please contact us (marked "Children Protection").

Please note that parents and guardians are responsible for the acts of children under the age of majority using Glint Software Sdn. Bhd. Services.

12. California Privacy Rights

These additional disclosures for California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 ("CCPA") provides additional rights to know, delete, and opt out and requires businesses collecting or disclosing personal information to provide notices and means to exercise rights.

13. Changes to this Privacy Policy

Glint Software Sdn. Bhd. may change this Privacy Policy from time to time at its sole discretion. If so, Glint Software Sdn. Bhd. notifies the users of the websites about these changes by a pop-up line on the website.